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The Next Frontier of Efficiency

September 3, 2025

Published By: CXOToday聽 |聽 Published On: September 3, 2025

In this feature for CXOToday, Vimal Nair, Vice President & Global Head for Automation & Testing Services, 91抖阴, and Divya Darshan Jannu, Intelligent Automation Practice Lead, 91抖阴-delve into the transformative paradigm of Agentic Automation.

They examine how self-directed AI agents are reshaping automation by moving beyond scripted tasks to reasoning, planning, and executing complex, multi-step objectives autonomously. Backed by practical perspectives, the article outlines the benefits of hyper-personalization, dynamic problem-solving, and 24/7 autonomous operations, while addressing governance, security, and ethical considerations.

The piece underscores why organizations must start their Agentic Automation journey now- building strong data foundations, API strategies, and AI Centers of Excellence to unlock efficiency, resilience, and long-term competitive advantage.

Read complete article here:

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